The Integrated Management System and quality, Environment and Safety implemented by INDÁQUA Matosinhos, in the areas of "distribution systems of drinking water" in Quality and Environment and "distribution systems of potable water and wastewater collection" to Safety and Health at Work,it  was recently certified by APCER (Portuguese Certification Association), whose concession audit confirms the effectiveness of the system, both as to her usefulness, both as to her importance in customer service.
The certification is the recognition of the skills and the professional involvement of Matosinhos concessionary and it validates the work on standardization of procedures and establishment of methodologies for continuous improvement of the business, ensuring on this way fulfillment of the requirement’s client, increasing their satisfaction.
The impact of this certification is good for all organization.